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thanks! this makes it clear what software you are talking about... || how about also copy&pasting the logs here? this may help us to help you, since often [WARN]ings and even [NOTICE]s contain information to solve problems.
Hi, thanks for following up. Unfortunately the logs are empty. I'm happy to send any other diagnostic info but I don't know what else I could share that would be useful.
[WARN]
ings and even[NOTICE]
s contain information to solve problems.