I have Windows 7 Service pack 1 and my browser is opera.

I downloaded Tor but on trying to connect I got the following:

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name: firefox.exe
  Application Version:
  Application Timestamp:    00000000
  Fault Module Name:    KERNELBASE.dll
  Fault Module Version: 6.1.7601.23796
  Fault Module Timestamp:   59028e59
  Exception Code:   c06d007f
  Exception Offset: 0000c54f
  OS Version:   6.1.7601.
  Locale ID:    2057
  Additional Information 1: 0a9e
  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional Information 3: 0a9e
  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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  • I get exactly the same since the update!! also pages are not displaying correctly, its like it reverted to a basic view type option on mine!" Jun 15, 2017 at 13:26
  • I did have the same problem. Update to 7.01 didn't fix the problem. Installing old version 6.5 did. I will wait for a new update > 7.01. Jun 16, 2017 at 8:00
  • Restart Windows into Safe Mode with Networking and try launching it.
    – cacahuatl
    Jun 21, 2017 at 23:12


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