Just like this:


I have opened up Task Manager, and I cannot find any firefox or Tor processes. I a on Windows 8.1.

I have never tried using Tor before, so I don't really know what I'm doing.

edit: when I restarted I get this:


  • When in doubt, restart. This should fix the problem.
    – Charles S
    Oct 2, 2015 at 20:47
  • Even after restart it doesn't work, then I get this: gyazo.com/952af57f6ed423a0ed20a4fb7eb3448b
    – user235822
    Oct 2, 2015 at 21:14
  • We'll need to know which file it's complaining about. It appears the error box has truncated the filepath, and I doubt you can enlarge the box to show the full path. Can you try starting the browser from the command line (i.e. running the .exe from cmd) and collecting any logs that are output? Oct 2, 2015 at 22:31
  • I get the same windows 8 error, and the command line states: "Access is denied.", that is all.
    – user235822
    Oct 2, 2015 at 22:52
  • Just to check: what command did you try to run from the command line? (And from the GUI, what were you clicking on?) Oct 3, 2015 at 8:33

1 Answer 1


You need to run the Start Tor Browser.exe executable in the main Tor Browser directory, rather than the firefox.exe you're trying to run.

There's a very detailed guide on EFF's Surveillance Self-Defense page on how to run the Tor Browser for the first time on Windows.

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