I am having trouble installing Tails 2.5 on a Verbatum 31 GB STORE-N-GO-070B6623D1E62053 USB flash drive. Whenever I try, the installation takes a very long time and fails. The dialog is:

Formatting /dev/sdc1 as FAT32
Verifying filesystem...
Extracting live image to the target device...
Reading extracted MBR from /media/amnesia/Tails/utils/mbr/mbr.bin
Installing bootloader...
Synchronizing data on disk...
Unmounting mounted filesystems on '/dev/sdc1'
There was a problem executing the following command: /tmp/tmpqSXJPn/syslinux -d syslinux /dev/sdc1.
A more detailed error log has been written to '/tmp/tails-installer-W8tvV4'.
Tails installation failed!

While the referenced file says:

['/sbin/sgdisk', '--print', '/dev/sdc']Disk /dev/sdc: 60506112 sectors, 28.9 GiB
Logical sector size: 512 bytes
Disk identifier (GUID): 84759EF6-6093-4E41-840C-C4CCC52691F1
Partition table holds up to 128 entries
First usable sector is 34, last usable sector is 60506078
Partitions will be aligned on 2048-sector boundaries
Total free space is 60506045 sectors (28.9 GiB)

Number  Start (sector)    End (sector)  Size       Code  Name

/tmp/tmpqSXJPn/syslinux  -d syslinux /dev/sdc1
/tmp/tmpqSXJPn/syslinux: /dev/sdc1: No medium found

I tried to solve the problem by using GPart to pre-format the entire drive to FAT32, but this didn't help.

I can install Tails on other USB drives using a the tails installer on another drive on this same computer, so it probably isn't in the hardware.

I checked the list of problem USB drives before buying this one, and saw that no Verbatum drive is on the list.

Any advice will be greatly appreciated.

  • The list of USBs is doesn't work with is just a list of ones its known not to work with, it's not a complete list (can't be known until they've been tested), does the USB stick do anything weird like have it's own boot options or protected partitions to serve driver software from? – cacahuatl Sep 10 '16 at 0:42
  • Verbatim u3 removal tool, it will clean the pendrive. – user14350 Sep 16 '16 at 17:59

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