My TOR was working fine for some months. Just recently it wont open. I am on win8.1 - the little circle goes round for a bit and nothing happens.
SO I deleted the folder with TOR in, downloaded it again and reinstalled. Same thing. TOR wopnt start.
I have turned off my firewall and virus scanner. Still no joy.
I have also tried using the cmd prompt c:\...\Tor Browser\Start Tor Browser
but no joy either.
Edit: lots of errors in the log - here's one.
firefox.exe
45.2.0.0
00000000
MSVCR120.dll
12.0.21005.1
524f7ce6
c0000005
00013b0b
15c4
01d1c1979f303958
C:\Users\Edward\Desktop\Tor Browser\Browser\firefox.exe
C:\Program Files (x86)\Trusteer\Rapport\bin\MSVCR120.dll
dda818ab-2d8a-11e6-82d5-f01faf5d87dc
Does that help?