My TOR was working fine for some months. Just recently it wont open. I am on win8.1 - the little circle goes round for a bit and nothing happens.
SO I deleted the folder with TOR in, downloaded it again and reinstalled. Same thing. TOR wopnt start.
I have turned off my firewall and virus scanner. Still no joy.
I have also tried using the cmd prompt
c:\...\Tor Browser\Start Tor Browser but no joy either.
Edit: lots of errors in the log - here's one.
firefox.exe 126.96.36.199 00000000 MSVCR120.dll 12.0.21005.1 524f7ce6 c0000005 00013b0b 15c4 01d1c1979f303958 C:\Users\Edward\Desktop\Tor Browser\Browser\firefox.exe C:\Program Files (x86)\Trusteer\Rapport\bin\MSVCR120.dll dda818ab-2d8a-11e6-82d5-f01faf5d87dc
Does that help?